App not opening?
If you see Android, APK, or browser issues, many Dhaka-based users on slow networks also get stuck on the login screen, get help here
heybaji Support: Technical Team
We can catch most tech issues within 8 minutes
What happens if the connection is lost?
If the network is cut, cache, version, and device are checked in 3 steps to separate the issue, so the answer comes quickly
When to contact?
If the app is slow, pages do not load, or updates get stuck, write to technical support; guides are available from the heybaji Help Center
For more assistance heybaji Help Center And Connection Lost Guide See
heybaji Contact: Account Support
Info can be matched in 2 minutes
Login issues
Password, verification, and sign-in problems are handled separately; if you are stuck with heybaji Login, first write to this team
Account verification
Check that name, number, and device match; if you change Nagad or bKash numbers, you can also inform here
Fix incorrect
This section helps fix profile, contact number, and notification settings; Rocket users also receive help in the same way
For account guide heybaji App Pages and Guide for beginners See
heybaji Help Center: FAQ
Information that serves four purposes in one place
What to send?
Provide username, time, and problem screenshots; this helps get the answer in the first reply
Where to write?
Use the website's support page, Help Center, or in-app messages; you can easily find heybaji Contact everywhere
What information is needed in
Mention Dhaka, bKash, Nagad, and Rocket; the local team will quickly understand it's the best starting point for Bangladeshi users
Instead of a form Open a new account Or Log in for help
Support schedule
Three channels open all day
- Technical Support: Daily 10:00-22:00
- Account Support: Daily 09:00-21:00
- FAQ: Answer within 12 hours
- Urgent reports: Sent on priority line
heybaji Support at a glance
628K+ users, 4.4 rating, 49,396 reviews, and 99.3% uptime
Since 2022 this service has 232+ titles, so questions are also separate: heybaji Support, heybaji Contact, and heybaji Help; everything is clearly organized here